What brings you to Onlend?
Choose where you'd like to start.
Check / Move / Care
Your next move, made clear.
Three stages, one relationship. You can stop, pause or change direction at any point.
Step 1: Check
Understand your position and explore the options.
Start with what you want to achieve. A few context questions build a clear picture of where you stand today and which paths are worth looking at.
Your decision
You decide what to do next: stay where you are, ask your lender to review your rate, or explore a change.
Step 2: Move
Bring your chosen next step together.
When you choose to go ahead, requests, documents and updates live in one place. You always see what is happening and who it is waiting on.
Your decision
Nothing is submitted to a lender until you have reviewed it and said yes.
Step 3: Care
Keep your home loan in view, with your permission.
After settlement, choose whether you would like your loan reviewed from time to time, and on what terms. Change or stop that whenever you like.
Your decision
You control what is reviewed, how you are contacted and whether care continues.
Your workspace
Your next step in view.
Where you are, who it is waiting on, and the one thing to do next. Switch between stages to see how it changes.
Example workspace — sample data
Current stage
Understanding your position
Next action
Confirm your goal and timing
Two short questions so we can line up the right options.
Document request
Recent loan statement
Not needed yet
Recent update · Today, 9:40am
Your check was started.
Useful technology, clear support
The busywork, organised.
Technology keeps your information tidy, explains each step in plain language and keeps the next action visible. People stay available whenever you want them.
Organises
Requests, documents and updates in one place.
Explains
Each step in plain language, as it happens.
Keeps it visible
One next action. Who it is waiting on.
Ask OnlendExample conversation- Customer: We have found a place. What happens now?
- Onlend: Your next step is to confirm the property address and the date you need finance by. Then your broker can check which options suit the timing.
- Customer: Do I have to go ahead?
- Onlend: No. Nothing is submitted until you have reviewed it and said yes. You can also speak with a person at any point.
Transparency
Straight answers, up front.
The things worth knowing before you share anything.
- Who provides the service?
- Onlend is preparing to launch as an Australian mortgage brokerage. The operating entity and its licensing details will be published here, and in our credit guide, before the service opens.
- How are fees and payments explained?
- Before you proceed, we will tell you in writing how Onlend is paid, including any commission from a lender and any fee you would pay. You will see this before you make a decision, not after.
- What does lender access mean?
- A broker can only arrange loans from lenders it has access to. We will tell you which lenders were considered for you, so you can judge the comparison for yourself.
- How is my information used?
- To provide the service you ask for, and nothing else without your permission. Detailed information is only collected inside a secure account.
Practical questions
Good to know.
Onlend is being designed for people in Australia who are buying a home, thinking about refinancing, or simply want to understand whether their current home loan still suits them. You can start with any of those goals and change your mind along the way.
Very little. A first conversation only asks a few context questions, such as what you are hoping to do and your rough timing. Detailed information and documents are only requested later, through a secure account, if you decide to continue.
Before you proceed with anything, Onlend will explain in writing how it is paid, including any commission it may receive from a lender and any fee you would be asked to pay. Our credit guide will set this out once the service is licensed and operating.
A check helps you understand your position. From there you might stay where you are, ask your current lender to review your rate, or explore a refinance. Each of those is a legitimate outcome, and nothing moves forward without your say-so.
Yes. Staying put is often the right answer. A check is useful even when the conclusion is that your current loan is working well for you.
A clear next step, wherever you are.